Privacy policy

Last updated: March 2026

This Privacy Policy describes how Aussie Christmas Co. ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website.

By using our site, you agree to the collection and use of your information in accordance with this policy.

Information We Collect

We collect personal information when you interact with our website, including:

  • Contact Information: Name, email address, phone number, and delivery address
  • Order Information: Billing details, shipping details, and purchase history
  • Account Information: Login details if you create an account
  • Customer Support: Any information you provide when contacting us

Automatically Collected Data

We may collect certain information automatically when you use our site, including:

  • IP address
  • Device and browser information
  • Website usage data

How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Provide customer support
  • Improve our website and services
  • Send updates about your order
  • Send marketing communications (you can unsubscribe at any time)
  • Detect and prevent fraud

Cookies

We use cookies and similar technologies to improve your browsing experience, analyse site traffic, and personalise content.

You can disable cookies through your browser settings, however this may affect website functionality.

For more information, please refer to Shopify’s cookie policy:

https://www.shopify.com/legal/cookies

Sharing Your Information

We may share your personal information with trusted third parties to operate our business, including:

  • Shopify (our eCommerce platform)
  • Payment processors
  • Shipping and fulfilment providers
  • Marketing and analytics providers

These third parties only use your information as necessary to perform their services.

Data Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is completely secure.

Data Retention

We retain your personal information only as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes.

Your Rights

You may have the right to:

  • Access the personal information we hold about you
  • Request correction of your personal information
  • Request deletion of your personal information
  • Unsubscribe from marketing communications at any time

To make a request, please contact us using the details below.

Children’s Privacy

Our website is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Aussie Christmas Co.
Email: info@aussiechristmasco.com.au